A)
How could I get a sample? Before we received the first order, please afford the sample cost and express fee. We will return the sample cost back to you within your first order.
B)
Sample time? Existing items: Within 7 working days.
C)
Whether you could make our brand on your products? Yes. We can print your Logo on both the products and the packages if you can meet our MOQ.
D)
Whether you could make your products by our color? Yes, The color of products can be customized if you can meet our MOQ.
E)
How to guarantee the quality of your products? 1) Strict detection during production. 2) Strict sampling inspection on products before shipment and intact product packaging ensured.
Frequently Asked Questions
What is the policy for obtaining product samples?
Samples can be obtained by paying the initial sample cost and shipping fees. This sample cost is fully refundable upon the placement of your first official order.
How long does it take to prepare a sample?
For existing product items, the sample preparation time is typically within 7 working days.
Do you offer custom branding and logo printing?
Yes, we provide OEM services. We can print your brand logo on both the products and the packaging, provided the Minimum Order Quantity (MOQ) requirements are met.
Can the product colors be customized?
Absolutely. If you meet our MOQ, the color of the products can be customized to match your specific requirements.
What measures are taken to ensure product quality?
We implement strict detection protocols during the entire production process and perform rigorous sampling inspections before shipment to ensure high-quality standards and intact packaging.
Is international shipping packaging secure?
Yes, we ensure that all products are packed securely to prevent damage during transit, maintaining the integrity of the items until they reach your destination.
Lukas Lighting
