Frequently Asked Questions
Q: What is your delivery time?
A: Normally it is 3-30 days after the order is placed, depending on the quantity and specifications.
Q: What is your payment term?
A: The payment is 30% deposit, and the balance will be paid before delivery.
Q: What certifications did your product pass?
A: Our products have successfully passed ISO and CE certifications.
Q: Are you a manufacturer or a trading company?
A: We are a manufacturer with our own factory, which allows us to provide the best prices and ensure timely order completion.
Q: Can you make these products according to my design and size?
A: Yes, we can produce items based on your specific samples or technical drawings.
Q: How do you maintain long-term business relationships?
A: We focus on keeping good quality and competitive prices to ensure our customers' benefits and satisfaction.
Lukas Lighting
